Help Center

How can we help?

We're here to make your Rei Hana experience effortless. Below, the questions we're asked most.

Orders & Delivery
Orders are processed within 1–2 business days. Delivery takes 2–4 business days in Lagos and Abuja, and 3–7 business days elsewhere in Nigeria. You'll receive tracking details once your order is dispatched.

Returns
Unused, unopened items may be returned within 7 days of delivery. For hygiene reasons, opened beauty products cannot be returned unless faulty. See our Returns Policy for full detail.

Payments
We accept secure payments through the options shown at checkout. All prices are in Nigerian Naira (₦).

Product authenticity
Every product is sourced through trusted channels. Read our Authenticity Promise for more.

Still need us?
Write to founder@reihanaofficial.com and we'll respond with care.